Fellowes Shredder Troubleshooting Manual

Facing problem with your Fellowes Shredder? Looking for Fellowes Shredder Troubleshooting Manual? Then believe me this is the article what you are looking for.

In this article, you will find troubleshooting guide for all kind of Fellowes Shredder issues. So don’t waste you time and read the troubleshooting now.

Fellowes Shredder Troubleshooting Manual
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Fellowes Shredder Troubleshooting Manual For Common Issues

Is your Fellowes shredder not working as it should? Don’t worry, we’ve got you covered. In this section, we’ll address some common issues you might encounter with your shredder and provide troubleshooting tips to help you resolve them quickly.

Shredder not working? Try Reversing The Wheel Rotation

If you find that your Fellowes shredder is not functioning properly, one quick and easy troubleshooting step you can try is to reverse the wheel rotation. Most Fellowes shredders have an on, off, and reverse switch located on the top of the shredder. Simply switch the lever to reverse mode and give it a try.

If reversing the wheel rotation doesn’t solve the problem, there may be an obstruction in the shredding wheels causing the issue.

Remove Obstructions From The Shredding Wheels

Obstructions can sometimes get stuck in the shredding wheels and prevent the shredder from operating smoothly. To fix this, unplug the shredder and carefully remove any visible obstructions from the wheels using a pair of tweezers or pliers.

Be sure to exercise caution while removing the obstructions to avoid any accidents or injuries. Once you’ve cleared the shredding wheels, plug the shredder back in and try operating it again.

Jammed Shredder? Removal Of The Shredding Wheels May Be Necessary

If your Fellowes shredder is still not working properly and remains jammed after attempting the previous troubleshooting steps, it may be necessary to remove the shredding wheels.

To do this, refer to the instruction manual provided with your shredder for detailed guidance on how to safely remove and reinstall the shredding wheels. Alternatively, you can visit the Fellowes website and access their manuals and downloads section for specific instructions pertaining to your shredder model.

Remember to follow the necessary precautions and guidelines outlined in the manual to ensure your safety during the removal process.

By following above troubleshooting steps, you can efficiently address common issues with your Fellowes shredder. Reversing the wheel rotation, removing obstructions, and, if necessary, removing the shredding wheels should resolve most problems you may encounter.

However, if the issue persists or you require further assistance, it is advisable to reach out to Fellowes customer support or consult an authorized service center for professional help. Remember that regular maintenance and proper usage can help extend the lifespan of your shredder and ensure its optimal performance.

Locating The Sensors

When it comes to troubleshooting your Fellowes Shredder, one of the key steps is to locate the sensors. These sensors play a crucial role in ensuring the smooth operation of the shredder.

By understanding where these sensors are located, you can easily diagnose any issues and take the necessary steps to fix them. In this section, we will guide you on how to locate the sensors in your Fellowes Shredder.

Unplug The Shredder To Locate The Sensors

To start the sensor locating process, always remember to unplug the shredder from the power source. This ensures your safety and prevents any potential accidents or damage to the shredder. Once the shredder is safely unplugged, you can proceed with finding the sensors. Heading: Sensors are usually located in the paper entry throat

Sensors Are Usually Located In The Paper Entry Throat

The paper entry throat is the area where you insert your documents for shredding. In most Fellowes Shredder models, you will find the sensors located within this part of the machine. These sensors are typically small glass beads or marbles that play a crucial role in detecting the presence of paper and controlling the shredding process.  Lift the safety flap to access sensors if applicable

Lift The Safety Flap To Access Sensors If Applicable

Some Fellowes Shredder models feature a safety flap that covers the shredding area. This safety mechanism ensures your fingers and hands are protected during the shredding process. If your shredder has this safety flap, you may need to lift it to access the sensors. This allows you to inspect and troubleshoot any issues that might be affecting the sensor’s functionality.

Locating the sensors in your Fellowes Shredder is an important step in troubleshooting any issues. By following the instructions provided, you can easily identify the sensors, whether they are located in the paper entry throat or require lifting the safety flap. Understanding the sensor’s location is crucial for effectively resolving any problems and ensuring the smooth operation of your Fellowes Shredder.

AutoRun Sensor Issues

If you find the issue of your Fellowes shredder only running in reverse but not forward, it is likely due to a problem with the auto-run sensor. The auto-run sensor is a crucial component of the shredder that ensures it starts running when the paper is inserted and stops when the paper is fully shredded.

To fix this issue, you need to check the auto-run sensor, which is typically a mechanical sensor that looks like a plastic bar or lever in the center of the shredder mouth. Here’s how to locate and troubleshoot the auto-run sensor:

  • Unplug your Fellowes shredder for safety.
  • Look into the paper entry throat, and in the very center, you will find two small sensors that resemble small glass beads or marbles. If your shredder has a safety flap over the cutters, you may need to lift it to access the sensors.
  • Inspect the auto-run sensor closely for any signs of damage, such as being misaligned or obstructed by debris.
  • If you notice any issues with the auto-run sensor, try gently adjusting and realigning it to ensure it is fully engaged when a paper is inserted.

Once you have checked and adjusted the auto-run sensor, plug in your Fellowes shredder and try running it in both the forward and reverse modes. If the auto-run sensor was the problem, it should now function as intended, allowing you to shred your documents effortlessly.

Remember to always refer to your Fellowes Shredder Troubleshooting Manual for specific instructions and diagrams related to the auto-run sensor and other potential issues. If you continue to experience difficulties with your shredder, it is recommended to contact Fellowes customer support for further assistance.

Understanding Red Light Indicators

What Does The Red Light Mean On A Fellowes Paper Shredder?

Understanding the red light indicators on your Fellowes paper shredder is essential for troubleshooting any potential issues. The red light is a visual indicator that something is not functioning properly with the shredder. It serves as a signal to alert users to check for specific problems or faults.

How To Reset The Red Light Indicator

If you encounter the red light on your Fellowes paper shredder, don’t worry. There are steps you can take to reset the indicator and potentially resolve the issue at hand. Here’s what you need to do:

  • Turn off the shredder by flipping the switch to the “Off” position.
  • Unplug the shredder from the power source.
  • Wait for a few minutes to let the shredder cool down.
  • Plug the shredder back into the power source.
  • Turn on the shredder by flipping the switch to the “On” position.

By following these steps, you have effectively reset the red light indicator on your Fellowes paper shredder. This process allows the shredder to recalibrate and potentially clear any minor glitches that may have caused the indicator to activate.

Please keep in mind that resetting the red light indicator does not guarantee that the underlying issue has been resolved. If the red light persists or recurs, it is recommended to consult the Fellowes Shredder Troubleshooting Manual or seek assistance from Fellowes customer support for further troubleshooting steps.

Understanding and troubleshooting the red light indicators on your Fellowes paper shredder can help you ensure its optimal performance and avoid any disruption in your shredding tasks.

Manuals And Downloads

When it comes to troubleshooting your Fellowes shredder, having access to the right manuals and software is crucial. Whether you need to find a specific manual, documentation, driver, or software, Fellowes provides easy access to these resources. With their user-friendly website, you can quickly search for the information you need.

Find Manuals, Documentation, Drivers, And Software

If you’re looking for manuals, documentation, drivers, and software for your Fellowes shredder, there are two convenient ways to find what you need:

Enter the product CRC # or select the product group

To find the exact manual or software for your specific shredder model, simply enter the product CRC # in the designated box on Fellowes’ support page. If you don’t know the CRC #, you can also select the product group from the dropdown menu. This ensures that you get the accurate and relevant information for your shredder.

Manuals and downloads

Another option is to visit the “Manuals and Downloads” section of the Fellowes website. Navigating through this section will provide you with all the necessary resources for your shredder. From operation manuals to maintenance requirements, you’ll find comprehensive documentation to assist you in troubleshooting any issues you may encounter.

It’s important to note that the instruction manual should always be read thoroughly before operating the shredder. The safety instructions and maintenance guidelines provided ensure a safe and efficient shredding experience.

So, whether you need to troubleshoot a jammed shredder or understand the workings of your Fellowes model, accessing the right manuals and downloads will be the key to resolving any issues quickly and efficiently.

Frequently Asked Questions

Why Is My Fellowes Shredder Not Working?

If your Fellowes shredder is not working, try reversing the wheel rotation using the on, off, and reverse switch. If that doesn’t work, check for any obstructions and remove them. If the shredder is still jammed, you may need to remove the shredding wheels.

Remember to unplug the shredder before attempting any troubleshooting.

Where Is The Sensor On A Fellowes Shredder?

The sensor on a Fellowes shredder is located in the paper entry throat, usually in the center. It looks like a small glass bead or marble. If your model has a safety flap, you may need to lift it to access the sensor.

Why Does My Paper Shredder Run In Reverse But Not Forward?

If your paper shredder runs in reverse but not forward, it’s likely due to the auto-run sensor not being engaged correctly. Check for a plastic bar or lever in the center of the shredder’s mouth. Try reversing the wheel rotation using the on, off, and reverse switch.

If that doesn’t work, remove any obstructions from the shredding wheels or consider contacting customer support.

What Does The Red Light Mean On A Fellowes Paper Shredder?

The red light on a Fellowes paper shredder typically indicates a jam or an issue with the shredding process. Try reversing the wheel rotation using the on, off, and reverse switch. If that doesn’t work, remove any obstructions from the shredding wheels.

If the problem persists, contact Fellowes customer support for further assistance.

How Do I Fix My Fellowes Shredder When It’s Not Working?

If your Fellowes shredder is not working, try reversing the wheel rotation using the switch located on top. If that doesn’t work, remove any obstructions and try again. If the shredder is still jammed, you may need to remove the shredding wheels.

Conclusion

Troubleshooting common issues with your Fellowes shredder is a straightforward process. By reversing the wheel rotation, removing any obstructions, and if necessary, taking apart the shredding wheels, you can easily resolve most jams. Additionally, locating and checking the sensors is crucial for proper shredder functionality.

Remember to consult the instruction manual for specific guidance and to follow safety precautions. By following these troubleshooting steps, you can ensure that your Fellowes shredder operates efficiently and effectively, making your paper shredding tasks hassle-free.

22 thoughts on “Fellowes Shredder Troubleshooting Manual”

    • If your Fellowes shredder is making a chirping noise, it could be an indication of a mechanical issue or something obstructing the shredder’s normal operation. Here are some steps you can take to troubleshoot the problem:

      1. Check for Paper Jams:

      • Ensure that there are no paper jams in the shredder blades. Even small pieces of paper can cause chirping sounds.
      • Turn off the shredder and unplug it before attempting to clear any jams.

      2. Inspect for Obstructions:

      • Look for any foreign objects, such as paper clips or staples, that might be stuck in the shredder mechanism. Remove any obstructions carefully.

      3. Lubricate the Shredder:

      • Over time, the shredder blades may become less efficient due to wear. Applying shredder oil to the blades can help maintain proper functioning. Refer to your shredder’s manual for guidance on lubrication.

      4. Check the Shredder Bin:

      • Ensure that the shredder bin is not overfilled. Some shredders have sensors that can cause issues if the bin is too full.

      5. Inspect the Power Source:

      • Verify that the power cord and outlet are in good condition. A faulty power connection could lead to unusual sounds.

      6. Reset the Shredder:

      • Some shredders have a reset button. If yours does, try pressing it to reset the shredder to its default settings.

      7. Contact Fellowes Customer Support:

      • If the problem persists, it’s advisable to contact Fellowes customer support. They may provide specific troubleshooting steps based on the model of your shredder or offer guidance on further actions.

      Remember to follow the manufacturer’s guidelines and safety precautions when troubleshooting or performing maintenance on your shredder. If the issue persists and you are unable to resolve it, seeking professional assistance or contacting the manufacturer’s customer support is recommended.

      Reply
  1. My Fellowes 450Ms shredder keeps stopping when I’m shredding. I have to wiggle the paper and then it shreds a bit more then stops again. (Please disregard the previous question, with the wrong shredder model no.).

    HELP

    Reply
    • It sounds like your shredder might be having some feeding issues or possibly needs maintenance. Have you tried lubricating the shredder blades? Sometimes dust and paper particles can build up and cause the shredder to jam frequently. If wiggling the paper helps temporarily, it could indicate the blades aren’t cutting efficiently due to buildup or dullness. Regular maintenance can go a long way in keeping your shredder running smoothly!

      Reply
    • It sounds like you’re having trouble finding a manual for your Fellowes SC5+ shredder and need to sharpen it. Unfortunately, most paper shredders, including the Fellowes SC5+, do not have components that are designed to be sharpened by the user. Instead, you can maintain the blades by regularly oiling them with shredder oil, which can improve performance and prolong the lifespan of the shredder. If your shredder’s performance has significantly declined, it may be best to contact Fellowes customer support for guidance or consider a replacement if necessary.

      Reply
  2. I have a Fellowes 550C Shredder. The red light indicating the bin or top lid is open is illuminated. However, both lids (top and bin) are clearly closed. The shredder will not shred because it believes that the bin lid is open, even though they are clearly closed. Thank you.

    Reply
    • It sounds like there might be a sensor issue with your Fellowes 550C Shredder. Sometimes, even when the lids appear closed, a small misalignment can trigger the sensor. Try double-checking the alignment of both the top lid and the bin lid to ensure they are perfectly closed and making proper contact with the sensor points. If the issue persists, it might be worth contacting Fellowes customer support for further assistance, as they can provide specific troubleshooting steps or advise on any potential warranty coverage. Good luck getting your shredder back up and running smoothly!

      Reply
    • It seems like there might be a mechanical problem with your Fellowes 94MC shredder if the reverse button is causing the gears to move forward instead of reversing and there’s no operational light. Here are a few steps you can try to troubleshoot:

      Power Check: Ensure the shredder is securely plugged into a working power outlet. Sometimes, a loose connection can cause issues.

      Reset: Try resetting the shredder by turning it off, unplugging it for a few minutes, and then plugging it back in.

      Manual Operation: Check the shredder’s manual for any specific troubleshooting steps related to the reverse function.

      Contact Support: If the issue persists, it might require professional repair. Contact Fellowes customer support for assistance or to inquire about warranty coverage.

      Hope this helps!

      Reply
  3. I have a Fellows Shredder. The paper does not pull in. I cleaned the teeth and emptied the the bin. I also lubricated the machine. Help! It does not work. Thank you.

    Reply
    • It sounds like you’ve already taken some great initial steps by cleaning the teeth, emptying the bin, and lubricating the machine. Here are a few additional troubleshooting steps you can try:

      • Check for Paper Jams: Even small pieces of paper can cause issues. Make sure there are no tiny scraps stuck in the blades or feeder area.
      • Align the Paper Properly: Ensure the paper is properly aligned and not too thick. Try feeding a single sheet of paper directly in the center of the feeder.
      • Check the Sensor: Many Fellowes shredders have sensors that detect paper. Sometimes these sensors get dirty or misaligned. Gently clean the sensors with a soft cloth and ensure they’re not blocked.
      • Reverse and Forward: Use the reverse function to see if you can back out any paper that might be stuck. After running it in reverse, switch back to the forward function.
      • Overheat Protection: If the shredder has been used extensively, it might have overheated. Let it cool down for about 20-30 minutes before trying again.
      • Power Cycle: Turn off the shredder, unplug it, wait for a minute, and then plug it back in and turn it on. Sometimes a simple reset can resolve the issue.

      If none of these steps work, it might be an issue with the internal mechanisms, and contacting Fellowes customer support or taking it to a repair center would be the next best step. Good luck!

      Reply
  4. I have a Fellowes PS-79Ci shredder that will not run due to a faulty paper bin error. I emptied the bin after shredding and reinserted the bin. The red light will not go out no matter what steps I’ve taken. Please help!

    Reply
    • It sounds like the bin sensor might be misaligned or obstructed. Here are a few steps that could help:

      • Check the Bin Sensor: Sometimes, even a small piece of paper or dust can interfere with the sensor. Unplug the shredder, then gently clean the area around the sensor, which is usually near the paper entry throat or inside the bin slot.
      • Reinsert the Bin Carefully: Make sure the bin is fully pushed in and properly aligned. Try giving it a slight wiggle to ensure it’s correctly seated.
      • Reset the Shredder: Plug the shredder back in, turn it off, and unplug it for a few minutes. Then plug it back in, turn it on, and see if the red light turns off.

      If this doesn’t solve the issue, it may be best to contact Fellowes support for further guidance since the sensor might need repair.

      Reply
  5. My fellowes PowerShred 60Cs has the Safesense light on all the time and does not accept any papers to shred. How can I fix it?

    Reply
    • It sounds like your Fellowes PowerShred 60Cs SafeSense light is on continuously, which often means the SafeSense sensor might be detecting something or has a minor glitch. Here’s a quick way to troubleshoot this:

      • Turn Off and Unplug the Shredder: For safety, turn off the shredder and unplug it from the power source.
      • Clean the SafeSense Sensor: The SafeSense sensor is usually located near the paper entry area. Wipe this area gently with a soft, dry cloth to remove any dust or smudges that could be triggering the sensor.
      • Restart the Shredder: Plug the shredder back in, turn it on, and see if the SafeSense light goes off. Try feeding a sheet of paper to test if it’s working.

      If these steps don’t work, there may be a more significant issue with the sensor. In that case, it might help to contact Fellowes customer support for further assistance.

      Reply
  6. Fellowes 12MS – Bought this shredder earlier this year and it has done a great job! The last time I emptied it plastic pieces broke off and the wheels fell off. The plastic broke off from the “main frame” (not sure what to call it – where the wheels are located) as well as the basket where all the shredding goes. The shredder still works however, I am not at all pleased with this outcome.

    Reply
    • Thank you for sharing your experience with the Fellowes 12MS shredder! It sounds like it’s been working well for you overall, though I’m sorry to hear about the issues with the broken plastic parts and wheels falling off. That can definitely be frustrating, especially since it’s such a crucial part of keeping the shredder sturdy. If the shredder is still under warranty, you might consider reaching out to Fellowes customer support—they may be able to help with replacement parts or repairs. Thank you for your honest feedback, and I hope it continues to perform well for you!

      Reply
  7. I have not used my shredder in years.
    I plugged it in, turned it on and nothing happened. It is empty with no paper in teeth.
    Is there possibly a fuse that I don’t see?
    No green power light turns on.
    P-58Cs
    Thanks

    Reply
    • Hi there!

      It sounds like your shredder might be having a power issue since there’s no green light on. First, double-check that it’s plugged in securely. If it still doesn’t turn on, there could be a blown fuse or an internal issue.

      Try looking for a reset button, usually found on the back or bottom of the shredder. If that doesn’t help, I recommend contacting Fellowes customer support for further assistance. They can guide you through more troubleshooting steps.

      Hope you get it working again soon!

      Reply

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