Jandy Aquapure Troubleshooting Guide: Fix Common Issues Fast
Keeping your pool water clean is essential. The Jandy Aquapure system helps achieve this.
But what happens when it doesn’t work properly? This Jandy Aquapure Troubleshooting Guide will help you fix common issues. Maintaining a pool can be a challenge. The Jandy Aquapure system simplifies this by ensuring your pool stays clear and safe.
Sometimes, though, even the best systems encounter problems. This guide is here to help you troubleshoot and resolve those issues. Whether it’s a display error or a problem with chlorine levels, we’ll cover the steps to get your system back on track. Let’s dive into the common problems and solutions to keep your pool pristine.
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Introduction To Jandy Aquapure
Welcome to our Jandy Aquapure Troubleshooting Guide. This guide will help you understand and maintain your Jandy Aquapure system. Keeping your pool water clean and safe is important. Let’s dive into the details.
System Overview
The Jandy Aquapure is a popular saltwater chlorine generator. It converts salt into chlorine, keeping your pool water clear. The system has a control unit and a cell. The control unit manages the chlorine production. The cell is where the salt converts to chlorine. This process is automatic and efficient.
Common Uses
Pool owners use Jandy Aquapure for several reasons. It reduces the need for chemical chlorine. This makes pool maintenance easier. Swimmers enjoy softer water with less irritation. The system is also cost-effective in the long run.
Jandy Aquapure is ideal for residential pools. It’s suitable for both in-ground and above-ground pools. Many users also appreciate its eco-friendly nature. The system uses salt, a natural resource, to keep pools clean.
Identifying Common Issues
Jandy Aquapure systems are reliable, but they can face problems. Knowing common issues helps in quick troubleshooting. This guide explains the most frequent problems you might encounter.
Error Codes
Error codes are a common issue with Jandy Aquapure systems. They help in identifying specific problems. Below is a table of common error codes and their meanings:
Error Code | Description | Solution |
---|---|---|
120 | Low Salinity | Add salt to the pool |
121 | High Salinity | Drain some water and refill |
172 | Cell Current High | Check the cell connections |
System Malfunctions
System malfunctions can occur for various reasons. Here are common malfunctions and how to address them:
- No Power: Check the power source and fuses.
- Flow Sensor Issues: Clean or replace the flow sensor.
- Chlorine Production Stopped: Check the cell for scaling or damage.
If the problem persists, professional help may be needed. Regular maintenance can prevent most issues. Keep your Jandy Aquapure system running smoothly by following these tips.
Water Flow Problems
Water flow issues in your Jandy Aquapure system can cause headaches. Proper flow is essential for efficient operation and clean water. Addressing these problems promptly ensures your system runs smoothly and extends its lifespan. Let’s explore common water flow issues and how to troubleshoot them.
Low Flow Errors
Low flow errors indicate insufficient water passing through the system. This can be caused by several factors:
- Clogged Filters: Dirty or clogged filters restrict water flow. Clean or replace filters regularly.
- Blocked Skimmers: Debris in skimmers can block water flow. Check and clear skimmers frequently.
- Pump Issues: A malfunctioning pump can cause low flow. Ensure the pump is working correctly.
To troubleshoot low flow errors, follow these steps:
- Turn off the system and inspect the filters. Clean or replace if necessary.
- Check skimmers for debris and clean them out.
- Ensure the pump is functioning properly. Listen for unusual noises.
Flow Sensor Issues
The flow sensor detects water movement and ensures proper flow. Problems with the sensor can lead to inaccurate readings and poor system performance.
Common flow sensor issues include:
Issue | Solution |
---|---|
Dirty Sensor | Clean the sensor with a soft brush and mild detergent. |
Loose Connections | Ensure all connections are secure and tight. |
Damaged Sensor | Replace the sensor if it appears damaged. |
To address flow sensor issues:
- Turn off the system and locate the flow sensor.
- Clean the sensor gently and ensure connections are secure.
- If cleaning doesn’t help, consider replacing the sensor.
By addressing these water flow problems, you ensure your Jandy Aquapure system operates efficiently, providing clean and clear water for your pool.

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Salt Level Concerns
Maintaining the right salt level in your Jandy AquaPure system is crucial. It ensures your pool water stays clean and safe. Incorrect salt levels can lead to various issues. You might encounter low salt alerts or high salt warnings. Both need immediate attention to prevent further complications.
Low Salt Alerts
Low salt alerts can be frustrating. They often indicate insufficient salt in the pool. Check the salt levels with a reliable salt meter. Add the recommended amount of salt if needed. Always refer to the AquaPure manual for exact measurements. If the alert persists, inspect the salt cell. A dirty or damaged cell can cause false alerts. Clean or replace the cell if necessary.
High Salt Warnings
High salt warnings are equally concerning. Excessive salt can damage the pool equipment. Use a salt meter to confirm the salt level. Drain some pool water if the salt level is too high. Refill with fresh water to dilute the salt concentration. Regularly monitor the salt levels to avoid future issues. Keep your pool’s salt levels within the recommended range for optimal performance.
Cell Maintenance
Maintaining the cell of your Jandy Aquapure system is crucial. This ensures optimal performance and longevity. Regular upkeep helps prevent issues and keeps your pool water clean and safe. In this section, we will cover how to clean and replace the cell.
Cleaning The Cell
Cleaning the cell is an important step in cell maintenance. First, turn off the power to the Aquapure system. Remove the cell from the unit carefully. Inspect the cell for any buildup or debris. Use a high-pressure hose to remove loose debris. For stubborn deposits, prepare a mixture of one part muriatic acid and four parts water. Submerge the cell in this solution for 10 minutes. Rinse the cell thoroughly with fresh water. Reinstall the cell and turn the power back on. Regular cleaning can prevent many problems.
Replacing The Cell
Over time, the cell may wear out and need replacement. Start by turning off the power to the system. Disconnect the old cell and remove it from the unit. Check the new cell for compatibility with your system. Install the new cell following the manufacturer’s instructions. Ensure all connections are secure. Turn the power back on and check for proper operation. Replacing the cell when necessary ensures your system runs smoothly.
Power Supply Issues
Power supply issues can cause your Jandy Aquapure system to malfunction. Understanding and troubleshooting these issues helps ensure your system runs smoothly. Here, we will discuss the common power supply issues and how to address them.
Checking Power Connections
First, check all power connections. Ensure each wire is securely connected. Loose wires can cause intermittent power issues. Inspect the power cord for any signs of damage. Replace damaged cords immediately to avoid further problems.
Circuit Breaker Problems
Next, check the circuit breaker. A tripped breaker can stop your Aquapure system from working. Locate your main circuit breaker panel. Identify the breaker for your Aquapure system. Flip it off, then back on to reset it. If the breaker trips again, there might be an electrical issue. Consult a professional for further assistance.
Controller Problems
Jandy Aquapure controllers are essential for maintaining your pool’s water quality. But, like any device, they can face issues. Here, we will discuss common controller problems and how to troubleshoot them effectively.
Calibration Issues
Calibration issues can affect the accuracy of your Jandy Aquapure controller. If the readings are off, recalibration is necessary. Here are steps to handle calibration problems:
- Ensure the controller is in service mode.
- Press the calibration button and wait for the display to show “CAL.”
- Use a reliable test kit to measure the pool’s actual chemical levels.
- Adjust the controller’s settings to match these readings.
- Exit service mode and monitor the controller’s performance.
Regular calibration ensures accurate readings and efficient pool maintenance.
Display Malfunctions
Display malfunctions can be frustrating. Here’s how to address common display issues:
Issue | Solution |
---|---|
Blank Screen | Check power supply and connections. Restart the controller. |
Flickering Display | Inspect for loose wires. Tighten connections as needed. |
Incorrect Readings | Recalibrate the controller. Refer to the steps in the “Calibration Issues” section. |
If problems persist, consider consulting a professional technician. Regular maintenance can help prevent display issues.
Preventive Maintenance Tips
Maintaining your Jandy Aquapure system ensures it works efficiently. Regular care prevents costly repairs and extends its lifespan. Follow these preventive maintenance tips to keep your system in top shape.
Regular Inspections
Regular inspections are crucial for your Jandy Aquapure system. It helps identify small problems before they become big issues. Inspect the system at least once a month.
- Check for leaks: Ensure there are no leaks in the plumbing.
- Inspect the wires: Look for any frayed or damaged wires.
- Examine the control panel: Check for any error codes.
Use a flashlight to inspect hard-to-see areas. Document any findings and address them promptly.
Seasonal Care
Seasonal care helps maintain system efficiency throughout the year. Different seasons bring different challenges. Follow these tips:
Season | Maintenance Tips |
---|---|
Spring |
|
Summer |
|
Fall |
|
Winter |
|
Adjust your maintenance routine based on your local climate. Consistent care ensures the longevity and efficiency of your system.
When To Call A Professional
Maintaining your Jandy AquaPure system is essential for its optimal performance. There are moments when calling a professional is necessary. This section explains when you should seek expert help.
Identifying Complex Issues
Some issues with the Jandy AquaPure system can be complex. For example, recurring error codes or persistent water quality problems. These may indicate deeper issues. If basic troubleshooting steps fail, it’s time to contact a professional.
Professionals have the right tools and knowledge. They can diagnose and fix complex problems. Trying to fix these issues yourself can lead to more damage.
Finding A Qualified Technician
Finding the right technician is crucial. Look for someone certified and experienced with Jandy systems. Check for reviews and ask for recommendations. A qualified technician ensures the job is done correctly.
Ensure the technician understands your specific system model. This ensures they can address any unique issues. Always verify their credentials before hiring them.

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Frequently Asked Questions
How Do I Reset My Jandy Aquapure?
To reset your Jandy AquaPure, press the “Salinity” and “Temperature” buttons simultaneously.
Why Is My Jandy Aquapure Not Producing Chlorine?
Check the salt level. Low salt can stop chlorine production. Clean the cell if dirty.
What Does The Error Code “123” Mean On Jandy Aquapure?
Error code “123” indicates a low salt level. Add salt to the pool water.
How Often Should I Clean My Jandy Aquapure Cell?
Clean the cell every 3-6 months. This helps maintain efficient operation.
What Should I Do If My Jandy Aquapure Shows “high Salt”?
Drain some pool water and refill with fresh water. This reduces salt concentration.
Conclusion
Solving Jandy Aquapure issues can seem tough. But, with this guide, it’s simpler. Follow the steps, and your pool will stay clean. Regular checks help avoid problems. Keep an eye on the system. Ensure components are working well. Replace parts as needed.
A little effort now saves big repairs later. Enjoy a trouble-free pool season. Happy swimming!