Rheem Criterion Ii Gas Furnace Troubleshooting: Expert Guide
Is your Rheem Criterion II gas furnace acting up and leaving your home feeling uncomfortably chilly? You’re not alone.
When your furnace isn’t working the way it should, frustration can quickly set in—especially during cold weather. But here’s the good news: many common issues with the Rheem Criterion II gas furnace can be resolved without calling in an expensive repair service.
In this guide, we’ll walk you through simple troubleshooting steps to help you get your furnace back on track. Whether it’s uneven heating, a furnace that won’t turn on, or strange noises keeping you up at night, you’ll find practical solutions here. Stick around, because by the end of this post, you’ll feel more confident about diagnosing and fixing your furnace problems—saving time, money, and stress. Ready to get your warmth back? Let’s dive in!

Credit: www.reddit.com
Common Furnace Issues
Dealing with a malfunctioning furnace can be frustrating, especially during colder months when you need reliable heating. The Rheem Criterion II gas furnace is known for its efficiency, but like any appliance, it can face some common issues over time. Learning how to troubleshoot these problems not only saves you time but might also help you avoid unnecessary repair costs.
Furnace Not Turning On
Is your furnace refusing to start? Start with the basics—check if the thermostat is set to “heat” and the temperature is higher than the room temperature. Also, confirm that your furnace switch is in the “on” position and your circuit breaker hasn’t tripped.
If everything seems fine, inspect the pilot light. A blown-out pilot light is a common reason gas furnaces won’t ignite. Follow your user manual to safely relight it, or call a professional if you’re unsure.
Still stuck? It might be a faulty ignition system or a bad control board. These are more complex issues that require a technician’s expertise.
Inadequate Heating
Does your furnace run, but your home still feels chilly? A dirty air filter could be the culprit. When filters clog up with dust and debris, airflow is restricted, and your furnace struggles to heat effectively.
Another possibility is blocked vents or ducts. Walk around your home and make sure furniture or curtains aren’t covering any vents. If the issue persists, your furnace might be undersized for your home, or there could be a problem with the blower motor.
Ask yourself—when was the last time you scheduled furnace maintenance? Regular check-ups can catch these issues early.
Frequent Cycling
Does your furnace turn on and off too often? Frequent cycling wastes energy and wears out your system faster. Start by checking the thermostat placement—it shouldn’t be too close to heat sources like windows or appliances.
Clogged air filters are another common cause. Dirty filters make your furnace overwork, leading to frequent cycling. Replace them every 1-3 months for optimal performance.
If none of this helps, a malfunctioning limit switch or oversized furnace could be the problem. A technician can diagnose and resolve these issues for you.
Unusual Noises
Do you hear banging, rattling, or squealing sounds from your furnace? These noises often indicate something is wrong. A banging sound might mean delayed ignition, while rattling could suggest loose components.
Squealing noises often point to a worn-out belt or motor bearing. Ignoring these sounds can lead to bigger problems down the line. Turn off the furnace and inspect it carefully, or better yet, let a professional handle it.
Remember, your furnace should operate quietly. If it’s making strange sounds, it’s asking for attention.
Troubleshooting your Rheem Criterion II gas furnace can feel overwhelming, but tackling these common issues step-by-step can make the process manageable. Don’t hesitate to seek professional help when needed—it’s better to address minor problems now than face costly repairs later.
Safety Precautions
Safety precautions are essential when troubleshooting a Rheem Criterion II gas furnace. Following the correct steps can prevent accidents and ensure your home’s safety. Pay close attention to power, gas, ventilation, and electrical components during the process.
Power And Gas Supply
Turn off the furnace’s power before starting any troubleshooting. Use the breaker switch to ensure there’s no electricity flowing to the unit. Shut off the gas supply valve to prevent leaks or accidental ignition. Confirm the valve is fully closed before proceeding.
Ventilation Checks
Inspect the area around the furnace for proper airflow. Ensure vents and ducts are not blocked by objects or debris. Clear out any obstructions to maintain safe operation. Poor ventilation can cause harmful gas buildup inside your home.
Handling Electrical Components
Wear insulated gloves when working with electrical parts. Avoid touching wires directly to prevent shocks. Use tools with non-conductive handles for added safety. Double-check connections and wiring for visible damage or loose ends.
Inspecting The Thermostat
The thermostat plays a key role in your Rheem Criterion II gas furnace. If the furnace isn’t working properly, the thermostat might be the issue. Inspecting the thermostat can help you identify and fix common problems. Follow these steps to ensure the thermostat is functioning correctly.
Checking Settings
Start by verifying the thermostat’s mode and temperature settings. Ensure it is set to “Heat” and the temperature is higher than the room temperature. Incorrect settings can prevent the furnace from turning on. Make small adjustments and see if the furnace responds.
Replacing Batteries
Many thermostats rely on batteries to work. Weak or dead batteries can cause malfunctions. Remove the thermostat cover and check the batteries. Replace them with fresh ones if needed. Use the correct battery type for proper performance.
Testing Connectivity
Loose wiring can disrupt the connection between the thermostat and furnace. Check that the wires are securely attached to the terminals. Look for any visible damage to the wires. If the thermostat is wireless, ensure it is connected to your furnace and receiving a signal.
Examining Air Filters
Air filters play a crucial role in your Rheem Criterion II gas furnace. They keep dust, debris, and allergens out of the system. Over time, filters can become dirty and clogged, which affects furnace performance. Regularly examining air filters ensures your furnace runs efficiently and safely.
Signs Of Clogged Filters
A clogged air filter can cause several noticeable issues. Reduced airflow from your vents is a common sign. You might also notice your furnace taking longer to heat your home. Higher energy bills can also indicate filter problems. Dust buildup around vents may mean your filter isn’t working properly.
Replacing Filters
Replacing air filters is a simple but essential maintenance task. Start by turning off the furnace to ensure safety. Locate the filter compartment, which is often near the blower. Slide the old filter out and check its size printed on the edge. Insert the new filter with the arrows pointing toward the furnace. Make sure it fits snugly before closing the compartment.
Filter Maintenance Tips
Check your air filters every month, especially during heavy usage seasons. Replace them every 1-3 months, depending on your home’s air quality. Use high-quality filters suitable for your furnace model. Write the replacement date on the filter to track its lifespan. Keep the furnace area clean to reduce dust and debris entering the system.
Cleaning The Flame Sensor
Cleaning the flame sensor in your Rheem Criterion II gas furnace is a straightforward yet essential task to ensure your heating system works efficiently. A dirty or corroded flame sensor can cause your furnace to malfunction, leading to frustrating cold nights. Taking a few minutes to clean it can save you a service call and keep your home warm and cozy.
Locating The Flame Sensor
The flame sensor is typically a small metal rod located near the burners inside the furnace. To access it, you’ll need to remove the furnace’s panel, which is usually secured with screws. Once the panel is off, look for the burner assembly—it’s usually near the bottom—and spot the thin rod sticking out near the flames. That’s your flame sensor.
If you’re unsure about its location, consult the user manual for your Rheem Criterion II furnace. Diagrams can provide a clear visual guide. Take your time to ensure you’re working with the right part.
Removing Corrosion
Once you’ve located the flame sensor, it’s time to clean it. First, gently unscrew or unclip the sensor from its mount. Be cautious not to bend or damage the rod during removal. A damaged sensor can lead to costly replacements.
To remove corrosion, lightly rub the metal rod with fine-grit sandpaper or an emery cloth. Avoid using harsh chemicals or excessive force, as this can damage the sensor’s surface. Focus on cleaning the buildup until you see the shiny metal underneath.
A clean sensor improves your furnace’s performance. You’ll notice fewer shutdowns and better heat consistency after cleaning.
Reinstalling The Sensor
After cleaning the sensor, carefully place it back in its original position. Make sure it’s securely fastened and aligned correctly. A loose or misaligned sensor might cause the furnace to fail to ignite.
Double-check your work before closing the furnace panel. Turn on your furnace and monitor its performance. If the system runs smoothly, you’ve done a great job!
Checking The Ignition System
When your Rheem Criterion II gas furnace isn’t working as it should, the ignition system is one of the first areas to check. The ignition system is responsible for starting the furnace, and even small issues can prevent it from functioning. By understanding how it works and identifying common problems, you can often resolve issues quickly and safely.
Types Of Ignition Systems
Rheem Criterion II gas furnaces typically use one of two ignition systems: a standing pilot light or an electronic ignition. A standing pilot light is a small flame that stays lit continuously, ready to ignite the burners when needed. An electronic ignition, on the other hand, uses electricity to spark the burners when the thermostat signals for heat.
Knowing which system your furnace uses is critical. Check your owner’s manual or look for a small flame (pilot light) when the furnace is off. If you see no flame, you likely have an electronic ignition system.
Troubleshooting Ignition Failure
If your furnace isn’t lighting, start by checking for obvious signs of trouble. Is the pilot light out? If so, relight it following the instructions in your manual. Be sure to turn off the gas supply first to avoid any safety risks.
If you have an electronic ignition and the furnace isn’t starting, listen for a clicking sound. This sound indicates the igniter is trying to spark. No sound? The igniter may be dirty or faulty. Clean it carefully with a soft cloth or replace it if necessary.
Don’t forget to inspect the flame sensor. This small metal rod ensures the burners ignite properly. A dirty or corroded sensor can cause ignition failure. Use fine sandpaper to clean it gently before reinstalling.
Ensuring Proper Flame
A steady, blue flame is what you want to see in a properly functioning gas furnace. If the flame is yellow or flickering, it may indicate a problem with the gas supply or burner alignment. Shut off the furnace and contact a professional if adjusting the burners doesn’t resolve it.
Also, check for any obstructions near the burners. Dust, dirt, or debris can disrupt the flame and cause uneven heating. Clean the area with a soft brush or vacuum for best results.
Finally, monitor the flame after relighting or repairing the ignition system. Does it stay steady? If it goes out again, there could be a deeper issue with the gas valve or thermocouple that requires professional attention.
Taking these steps not only helps troubleshoot ignition issues but also ensures your furnace runs efficiently. After all, a warm and cozy home starts with a reliable ignition system.
Inspecting The Blower Motor
When your Rheem Criterion II gas furnace isn’t heating properly, the blower motor might be the culprit. This vital component circulates air throughout your home, ensuring consistent warmth. Knowing how to inspect and troubleshoot the blower motor can save you time, money, and the hassle of calling a technician.
Signs Of Blower Issues
Is the airflow in your home weak or uneven? This could be a sign of blower motor trouble. You might also hear unusual noises like grinding or screeching when the furnace is operating. Another red flag is if your furnace runs but doesn’t blow any air at all.
Pay attention to burning smells when the furnace is on. This could indicate overheating or worn-out components. If you’ve noticed these issues, it’s time to get hands-on with your blower motor inspection.
Lubricating Components
A noisy blower motor often signals that it needs lubrication. Check the motor shaft and bearings for dryness or wear. Use a high-quality, non-detergent oil to lubricate these parts.
Apply a few drops carefully to avoid over-lubrication, which can attract dust and debris. Make sure to wipe away any excess oil to keep things clean. Regular lubrication can extend the lifespan of your blower motor and improve its efficiency.
Testing Motor Functionality
To test the blower motor, start by turning off the furnace and disconnecting the power supply. This ensures your safety while working on the unit. Next, manually spin the motor fan to check for resistance—smooth spinning means the motor is likely in good condition.
If the motor doesn’t spin freely, it might be seized or have electrical issues. Use a multimeter to test for continuity in the motor’s wiring. If the readings are off, it’s time to consider replacing the motor.
Have you ever thought about how much a small DIY repair can save you? Troubleshooting your blower motor is a straightforward process that can help you avoid costly service calls. Are you ready to tackle it yourself?
Credit: es.scribd.com
Resetting The Furnace
Resetting your Rheem Criterion II gas furnace can solve many issues. Sometimes, the furnace stops working due to minor errors or power interruptions. Resetting it often clears these problems and restores normal operation. Follow the simple steps below to reset your furnace safely.
Steps To Reset
Resetting the Rheem Criterion II gas furnace is straightforward. First, locate the power switch on the furnace. Turn the switch off to cut power to the unit. Wait for five minutes to allow the system to fully shut down. Then, turn the power switch back on. This process reboots the furnace and clears temporary errors.
If the furnace has a reset button, press it gently. Hold it for about 30 seconds before releasing. This can also reset the system and fix minor issues. Ensure the furnace is plugged into a functioning power source during the reset.
When To Reset
Resetting is useful when the furnace isn’t heating properly or shuts off unexpectedly. It can also help if the thermostat isn’t responding or if you hear unusual noises. Resetting is safe for minor problems but may not fix serious mechanical faults.
Post-reset Checks
After resetting, check if the furnace starts heating normally. Observe the thermostat to ensure it displays the correct temperature. Listen for any unusual sounds that might signal deeper issues.
If the furnace doesn’t work after a reset, inspect the power supply and connections. Check for blocked air filters or closed vents, which can affect performance. Persistent problems after resetting may require professional inspection or repairs.
`When To Call A Professional
A Rheem Criterion II gas furnace is a reliable unit, but like any appliance, it can have its off days. While some minor issues can be fixed with a little DIY effort, there are times when calling a professional is the safest and smartest choice. Knowing when to pick up the phone can save you time, money, and frustration.
Persistent Issues
If your furnace keeps cycling on and off, doesn’t heat your home properly, or makes unusual noises even after basic troubleshooting, it’s time to call a professional. These could be signs of deeper problems like a failing blower motor or a malfunctioning gas valve. Ignoring these issues might not only affect comfort but also pose safety risks over time.
Think about this: how many times have you tried fixing the same issue without success? If it’s more than once, stop wasting time and get expert help. A pro can pinpoint and fix the root cause so you’re not stuck repeating the cycle.
Complex Repairs
Some furnace problems are simply too intricate for DIY fixes. Issues like a cracked heat exchanger, faulty wiring, or gas leaks require specialized tools and knowledge. Attempting these repairs on your own can lead to costly mistakes or even safety hazards.
For example, working with gas lines without the right expertise can cause leaks, which could lead to dangerous carbon monoxide exposure. Is saving a few bucks really worth the potential risk to your family’s health and safety? Professionals have the training to handle these situations safely and effectively.
Ensuring Warranty Compliance
Your Rheem furnace likely came with a warranty, but did you know that DIY repairs can void it? Many manufacturers require that licensed professionals handle certain fixes to keep the warranty valid. This protects you in the long run by ensuring you’re covered for major repairs or replacements.
Imagine needing a costly repair down the road, only to find out your warranty doesn’t apply because of an earlier DIY attempt. Don’t let that happen. When in doubt, check your warranty terms and stick to professional service for covered repairs.
So, before you grab your toolbox, ask yourself: is this something a professional should handle? Knowing when to step aside can make all the difference in keeping your furnace running smoothly and safely.

Credit: archive.org
Conclusion
Troubleshooting a Rheem Criterion II gas furnace doesn’t have to be hard. Start by identifying common issues like airflow problems or igniter failures. Regular maintenance can prevent many of these issues from occurring. Always ensure safety when working with gas appliances.
If problems persist, contacting a professional technician is the best choice. Proper care helps your furnace run efficiently and last longer. Keep your user manual handy for quick reference during troubleshooting. A little attention today can save you from costly repairs tomorrow.
Stay proactive and ensure your home stays warm and comfortable all season long.