Is your Whirlpool side-by-side refrigerator’s ice maker refusing to make ice? You’re not alone, and the good news is that many common ice maker problems can be fixed without calling a technician.
Whether your ice maker is completely silent, making small or misshapen cubes, or stuck in a constant cycle, this guide will help you identify the issue and get your ice flowing again. By understanding simple troubleshooting steps—like checking water supply, resetting the ice maker, and inspecting common parts—you’ll save time and avoid frustration.
Keep reading to discover easy, effective ways to troubleshoot your Whirlpool side-by-side ice maker and bring back the convenience of fresh ice whenever you want.
Common Ice Maker Issues
Checking the water supply is a key step in troubleshooting a Whirlpool side by side ice maker. Without proper water flow, the ice maker will not produce ice. Water supply issues can cause slow ice production or no ice at all. Follow these simple checks to ensure your ice maker receives the right water amount.
Inspecting Water Filter
The water filter removes impurities that can block water flow. A clogged or old filter reduces water supply to the ice maker. Check the filter for dirt or discoloration. Replace the filter every six months or as recommended. A clean filter helps maintain steady water flow and ice quality.
Verifying Water Line Connection
Water must flow freely through the water line to the ice maker. Look behind the refrigerator to find the water line connection. Ensure the line is tight and not kinked or damaged. A loose or bent water line can stop water from reaching the ice maker. Secure any loose fittings and straighten any bends.
Testing Water Pressure
Proper water pressure is essential for ice production. Low water pressure slows ice making or stops it. Use a water pressure gauge to check the pressure at the supply valve. The ideal pressure is between 20 and 120 psi. Contact a plumber if the pressure is too low or too high. Stable pressure ensures the ice maker works correctly.

Checking Water Supply
Inspecting the ice maker components is a key step in troubleshooting a Whirlpool side by side ice maker. Problems often arise from faulty parts that stop ice production. Careful inspection helps spot these issues early.
Each component plays a vital role in making ice. Checking these parts can save time and money. It also ensures the ice maker works efficiently.
Checking The Water Inlet Valve
The water inlet valve controls water flow into the ice maker. A malfunctioning valve can block water supply, stopping ice production. Test the valve by listening for a clicking sound when the ice maker cycles. Use a multimeter to check for electrical continuity. Replace the valve if it does not open or close properly.
Testing The Auger Motor
The auger motor moves ice from the bin to the dispenser. If the motor fails, ice will not dispense. To test, remove the ice bin and listen for motor sounds during dispensing. Check the motor’s wiring and connections. Use a multimeter to test for continuity. Replace the motor if it shows no power or is stuck.
Examining The Ice Mold Thermostat
The ice mold thermostat controls ice freezing temperature. A faulty thermostat can stop ice from forming. Locate the thermostat inside the ice mold. Use a multimeter to test for continuity at room temperature. If the thermostat fails the test, it needs replacement to restore ice making.
Resetting The Ice Maker
Knowing when to call a technician for your Whirlpool side by side ice maker saves time and avoids further damage. Some problems are easy to fix, but others need expert care. Understanding the signs can help you decide the right moment to seek professional help.
Signs Of Electrical Issues
Electrical problems often cause ice maker malfunctions. Flickering lights or no power at all can signal wiring faults. A buzzing sound or burning smell near the unit also points to electrical issues. These problems need a technician to prevent hazards.
Complex Mechanical Failures
Mechanical failures can be tricky. If the ice maker stops making ice despite water supply being fine, parts like the motor or gears might be broken. Strange noises or jammed ice trays show internal damage. A technician can diagnose and fix these complex issues safely.
Professional Maintenance Tips
Technicians offer more than repairs. Regular maintenance helps keep your ice maker in top shape. Cleaning coils, checking water lines, and testing electrical components improve performance. Scheduling professional service prevents future breakdowns and extends your appliance’s life.


Frequently Asked Questions
How To Reset The Icemaker On A Whirlpool Side By Side Fridge?
To reset a Whirlpool side-by-side fridge icemaker, press and hold the reset button for 10 seconds. If no reset button exists, unplug the fridge for one minute, then plug it back in. Ensure the ice maker arm is down to enable ice production.
Why Is My Whirlpool Side By Side Refrigerator Icemaker Not Making Ice?
Check if the water filter is clogged, the ice maker is turned on, and the ice maker arm is down. Unplug and reset the unit to clear errors. Ensure water supply and temperature are adequate for ice production.
How To Reset Automatic Ice Maker?
Locate the reset button on the ice maker, usually inside the freezer or on the unit. Press and hold it for 5 seconds. Alternatively, unplug the refrigerator for 5 minutes, then plug it back in. Ensure the ice maker arm is down to restart ice production.
Does Unplugging A Refrigerator Reset The Ice Maker?
Unplugging a refrigerator can reset the ice maker by rebooting its internal system. Wait a few minutes before plugging it back in. This clears temporary errors and may restore ice production. If it doesn’t work, check the water supply or reset button.
Why Is My Whirlpool Side By Side Ice Maker Not Making Ice?
A clogged water filter often reduces water flow and stops ice production. Check and replace the filter to fix this issue. Also, ensure the water supply line is connected and working properly.
Conclusion
Troubleshooting your Whirlpool side by side ice maker can save time and money. Start with simple checks like the water filter and ice maker arm. Resetting the ice maker often fixes common issues. Regular maintenance helps keep ice production steady.
Follow the steps carefully for best results. Small actions can restore your ice maker quickly. Stay patient and methodical during the process. Your ice maker should work smoothly again soon.





