Jandy Truclear Troubleshooting: Solve Common Issues Quickly
Dealing with Jandy Truclear issues can be frustrating. Understanding common problems and their fixes is essential.
Your Jandy Truclear system keeps your pool clean and clear. But what happens when it stops working properly? Troubleshooting your Jandy Truclear can save you time and money. This guide will help you identify and fix common issues. From error codes to maintenance tips, we cover it all.
Keep your pool in perfect condition with our easy-to-follow advice. Dive in and solve your Jandy Truclear problems today!
Identifying Common Problems
Dealing with Jandy Truclear issues can be frustrating. Knowing common problems helps find solutions quickly. In this section, we discuss the most frequent issues users face.
Low chlorine levels in your pool can lead to algae growth. Check the chlorine generator settings first. Ensure the power level is set correctly. Inspect the cell for calcium buildup. Clean it if needed. Verify the water flow is adequate. Low flow affects chlorine production. Ensure there are no obstructions in the system.
High chlorine levels can cause skin and eye irritation. Test the water regularly. Adjust the chlorine generator settings if levels are too high. Reduce the power level or run time. Check if the pool pump runs too long. Shorten the pump run time to balance chlorine production. Monitor the pool’s chlorine level frequently.
Error Codes
Error codes help identify specific issues. Refer to the Jandy Truclear manual for code explanations. Common errors include “Low Salt” and “Check Cell.” For “Low Salt,” test the pool’s salt level. Add salt if needed. For “Check Cell,” inspect and clean the cell. Ensure all connections are secure. Restart the system to clear the error code.

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Low Chlorine Levels
Low chlorine levels in your pool can be a big problem. Chlorine keeps your pool clean and safe. If the levels are too low, bacteria and algae can grow. Understanding the causes and steps to fix it can help maintain a healthy pool.
Causes Of Low Chlorine
Several factors can lead to low chlorine levels. One common cause is a malfunctioning chlorinator. If it is not working right, it won’t produce enough chlorine. Another cause might be heavy pool usage. More swimmers mean more contaminants, which can reduce chlorine. Weather can also play a role. Hot, sunny days can cause chlorine to evaporate faster. Lastly, high levels of organic matter, like leaves or debris, can use up chlorine quickly.
Steps To Increase Chlorine
First, check the chlorinator. Ensure it is clean and functioning properly. Replace any faulty parts. Next, adjust the chlorinator’s settings. Increase the chlorine output to meet your pool’s needs. Regularly test the water to monitor chlorine levels. Keep the pool clean. Remove debris and organic matter promptly. This helps maintain proper chlorine levels. You can also shock the pool. Add a high dose of chlorine to kill bacteria and algae. This can quickly raise chlorine levels. Lastly, consider using a pool cover. It reduces chlorine evaporation, especially on hot days. Maintaining the right chlorine level ensures a clean and safe pool.
High Chlorine Levels
High chlorine levels in your pool can cause several issues. These include irritation to the skin and eyes, and even damage to pool equipment. It’s crucial to maintain proper chlorine levels to ensure a safe and enjoyable swimming experience.
Causes Of High Chlorine
High chlorine levels often result from overuse of chlorine products. Adding too many chlorine tablets or using a high-output chlorine generator can lead to this issue. Another cause could be a malfunctioning chlorine feeder or generator, which continuously adds chlorine to the pool water.
Steps To Decrease Chlorine
To lower chlorine levels, start by turning off the chlorine feeder or generator. This will stop more chlorine from entering the pool. Next, remove any chlorine tablets from the pool or skimmer. Allow the chlorine to dissipate naturally by exposing the pool to sunlight. Sunlight helps break down chlorine.
If levels remain high, consider partially draining and refilling the pool with fresh water. This dilutes the chlorine concentration. Testing the water frequently will help monitor progress. Use a chlorine neutralizer if levels are still too high. Follow the product instructions carefully.
Maintaining balanced chlorine levels is essential. This keeps the pool safe and enjoyable for everyone.

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Understanding Error Codes
Troubleshooting your Jandy Truclear system can seem overwhelming. Error codes help identify issues quickly. Understanding these codes can save time and effort. Let’s delve into common error codes and how to resolve them.
Common Error Codes
Error Code | Description |
---|---|
123 | Low salt level |
145 | High salt level |
170 | Cell not detected |
181 | Water flow problem |
How To Resolve Error Codes
Low salt level (Error Code 123):
- Check salt levels in the pool.
- Add salt if necessary.
- Ensure system settings match pool size.
High salt level (Error Code 145):
- Test pool water for salt concentration.
- Drain some water from the pool.
- Refill with fresh water.
Cell not detected (Error Code 170):
- Check cell connection.
- Clean cell contacts.
- Replace cell if damaged.
Water flow problem (Error Code 181):
- Ensure pump is running.
- Check for blockages in the system.
- Inspect and clean filter.
Maintenance Tips
Maintaining your Jandy Truclear system is essential for its optimal performance. Regular upkeep helps prevent common issues. Below, you’ll find some key maintenance tips that will keep your system running smoothly.
Regular Cleaning
Regular cleaning of the Jandy Truclear system is crucial. Clean the cell and filter at least once a month. This prevents buildup and ensures efficient operation. Use a soft brush to clean the cell. Avoid harsh chemicals as they can damage the system.
Checking Salt Levels
Salt levels should be checked weekly. The ideal range is between 2700 and 3400 ppm. Use a salt test kit to measure the levels. Adjust the salt concentration if necessary. Low salt levels can reduce the system’s effectiveness. High levels can cause scaling and damage.

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When To Call A Professional
Sometimes, DIY fixes aren’t enough for your Jandy Truclear system. Knowing when to call a professional can save time and prevent further damage. This section will help you identify the signs and find the right technician.
Signs You Need Help
Recognizing signs that require professional assistance is crucial. Here are some indicators:
- Frequent Error Messages: If error codes appear regularly, it might be beyond basic troubleshooting.
- Unusual Noises: Loud or strange sounds indicate a serious issue.
- Water Quality Issues: Persistent cloudy or green water needs expert analysis.
- System Not Turning On: If the system won’t start, a technician should inspect it.
- Leaks: Water leaks from the unit require immediate professional attention.
Finding A Qualified Technician
Locating a skilled technician ensures your system is in good hands. Consider these tips:
- Check Certifications: Ensure the technician has the necessary qualifications and certifications.
- Read Reviews: Look for customer feedback online to gauge reliability.
- Ask for Recommendations: Friends or family might know trusted professionals.
- Get Quotes: Compare prices from multiple technicians to find a fair rate.
- Verify Experience: Choose someone with experience in Jandy Truclear systems.
By following these guidelines, you can ensure your Jandy Truclear system receives the expert care it needs.
Frequently Asked Questions
How Do I Reset My Jandy Truclear System?
To reset your Jandy TruClear system, power it off, wait 30 seconds, then power it on again.
Why Is My Jandy Truclear Not Generating Chlorine?
Possible causes include low salt levels, dirty cell, or incorrect settings. Check and correct these issues.
What Does The ‘check Cell’ Light Mean On Jandy Truclear?
The ‘Check Cell’ light indicates the cell needs cleaning or there is a connection issue. Inspect and clean the cell.
How Often Should I Clean My Jandy Truclear Cell?
Clean the Jandy TruClear cell every 3-4 months or as needed based on the water condition.
Can I Use Any Salt With Jandy Truclear?
Use only pure, non-iodized salt specifically for pool use. Avoid table salt and rock salt.
Conclusion
Troubleshooting your Jandy Truclear system can seem daunting. But with these tips, the process becomes manageable. Check connections, clean cells, and monitor chemical levels regularly. These steps help maintain your system. Keep your pool sparkling and trouble-free. Always consult the manual if unsure.
Happy swimming!