Reliance Water Heater Troubleshooting: Quick Fixes for Common Issues

If your Reliance water heater keeps turning off, it is likely due to a dirty thermopile or pilot light. Soot, dust, and other particles can block the flow of oxygen to the pilot light, causing it to go out.

To troubleshoot, you can check for a dirty pilot light and clean it if necessary. Additionally, you can inspect the thermopile and clean or replace it if it is dirty or damaged. If these steps do not resolve the issue, it is recommended to seek professional assistance.

Remember to ensure power is disconnected before attempting any repairs or maintenance on your water heater.

Common Issues With Reliance Water Heaters

Reliance water heaters are known for their reliability and efficiency. However, like any other appliance, they can encounter some common issues that may lead to frustration and inconvenience. In this section, we will discuss the most common problems you may encounter with your Reliance water heater and provide some troubleshooting tips to help you resolve them quickly.

Pilot Light Keeps Going Out

The pilot light play a crucial role in heating up the water in your Reliance water heater. If the pilot light keeps going out, it may indicate a problem that needs attention. There are a few possible reasons why this might occur:

• The thermopile or pilot light is dirty and needs to be cleaned. Dust, soot, and other particles can accumulate on the pilot light, limiting its oxygen supply and causing it to extinguish.
• The pilot light may not be properly adjusted. It should have a strong, steady flame touching the thermocouple for efficient heating.
• The gas supply to the pilot light may be insufficient. Ensure that the gas valve is fully open and there are no obstructions in the gas line.

If you encounter any of these issues, follow the steps below to troubleshoot and resolve the problem:

1. Turn off the gas supply to the water heater.
2. Clean the thermopile and pilot light using a soft brush or cloth to remove any dirt or debris.
3. Adjust the pilot light so that it has a strong, steady flame touching the thermocouple.
4. Ensure that the gas valve is fully open to provide sufficient gas supply to the pilot light.
5. Turn on the gas supply and relight the pilot light, following the manufacturer’s instructions.

No Hot Water

If you are facing the issue of no hot water from your Reliance water heater, there are a few possible causes:

• The gas supply to the water heater may be interrupted. Check if the gas valve is open and there are no gas leaks in the supply line.
• The pilot light may be extinguished. Follow the steps mentioned under the “Pilot Light Keeps Going Out” section to relight the pilot light.
• The thermostat settings may be incorrect. Ensure that the thermostat is set to an appropriate temperature for hot water.
• The heating element in an electric water heater may be faulty. In such cases, it may need to be replaced.

To troubleshoot and solve the problem of no hot water, follow these steps:

1. Check the gas supply to the water heater to ensure that the gas valve is open and there are no leaks.
2. If the pilot light is out, follow the steps outlined in the “Pilot Light Keeps Going Out” section to relight it.
3. Ensure that the thermostat is set to the desired temperature for hot water.
4. If you have an electric water heater, check if the heating element is functioning properly. If not, it may need to be replaced.

Water Not Heating Up

If your Reliance water heater is not heating the water to the desired temperature, it could be due to the following reasons:

• The thermostat may be faulty or incorrectly set. Check the thermostat settings and adjust if necessary.
• The heating element in an electric water heater may be malfunctioning. It may need to be replaced.
• There could be a problem with the gas supply to the water heater. Ensure that the gas valve is open and there are no leaks.

To troubleshoot and address the issue of water not heating up, follow these steps:

1. Check and adjust the thermostat settings to the desired temperature.
2. If you have an electric water heater, inspect the heating element for any signs of malfunction. Replace it if necessary.
3. Ensure that the gas supply to the water heater is sufficient and that there are no leaks in the gas line.

By following these troubleshooting steps, you can potentially resolve common issues with your Reliance water heater and restore its efficient performance.

Troubleshooting Steps

Having trouble with your Reliance water heater? Follow these simple troubleshooting steps to identify and fix common issues such as a pilot light going out, gas valve problems, or a tripped thermal switch. Get your hot water running smoothly again with these easy DIY solutions.

Reliance Water Heater Troubleshooting Steps

Are you experiencing issues with your Reliance water heater? Don’t worry, troubleshooting common problems can help you identify and resolve the issue before calling a professional. Follow the steps below to troubleshoot your Reliance water heater.

Visual Inspection

Start by visually inspecting your water heater for any visible signs of damage or leaks. Look for any loose connections, cracks, or rust that may be affecting the performance of your water heater. Ensure it is properly ventilated and clear of any debris.

Relighting The Pilot Flame

If your water heater has a pilot light, it may be necessary to relight it. Follow your manufacturer’s instructions to relight the pilot flame, ensuring it stays lit and provides a steady flame.

Checking Gas Valve

Next, check the gas valve on your water heater to ensure it is fully open. Make sure the knob is turned to the “on” position and not stuck or obstructed.

Checking Igniter

If your water heater uses an igniter, make sure it is clean and free from any debris. A dirty or faulty igniter may prevent your water heater from heating properly.

Resetting The Thermal Switch

In some cases, your water heater’s thermal switch may trip due to an overheating issue. Locate the thermal switch and reset it according to your manufacturer’s instructions.

Inspecting The Baffle Underneath The Draft Hood

Check the baffle located underneath the draft hood of your water heater. Ensure it is clean and free from any obstructions, as a blocked baffle can impact the efficiency of your water heater.

Inspecting Wiring

Examine the wiring connections on your water heater. Look for any loose or damaged wiring that may be causing electrical issues. Secure any loose connections and replace any damaged wiring if necessary.

Testing Thermal Pilot Voltage

Lastly, test the thermal pilot voltage to ensure it is within the recommended range. Use a multimeter to measure the voltage and consult your manufacturer’s instructions for the acceptable voltage range.

By following these troubleshooting steps, you can identify and potentially resolve common issues with your Reliance water heater. If the problem persists, it is recommended to contact a professional plumber or the manufacturer’s customer support for further assistance.

Quick Fixes For Common Issues

Having trouble with your Reliance water heater? Don’t worry, you’re not alone.
Sometimes, these issues can be resolved with a few simple troubleshooting steps.
In this section, we’ll discuss some quick fixes for common problems that you may encounter with your Reliance water heater.
By following these troubleshooting steps, you may be able to pinpoint and resolve the issue before calling a professional plumber.

Cleaning The Thermopile Or Pilot Light

One common issue that can cause a Reliance water heater to malfunction is a dirty thermopile or pilot light.
Over time, soot, dust, and other particles can accumulate on the pilot light, restricting the flow of oxygen needed for it to stay lit.
To clean the thermopile or pilot light, follow these steps:

1. Turn off the gas supply to the water heater.
2. Locate the pilot assembly and remove any dirt or debris using a soft brush or cloth.
3. Inspect the pilot light and ensure that it is free from obstructions.
4. If necessary, use a can of compressed air to blow away any remaining dirt or debris.
5. Once clean, relight the pilot light and check if the issue is resolved.

Resetting The Electric Water Heater

If you have an electric water heater from Reliance and it’s not providing hot water, resetting it may solve the problem.
Here’s how you can reset your electric water heater:

1. Locate the circuit breaker panel in your home.
2. Identify the circuit breaker that controls the water heater and switch it off.
3. Wait for about 5 minutes before turning the circuit breaker back on.
4. After resetting the circuit breaker, check if the water heater is functioning properly.

Checking Power Source And Limit Switch

Another common issue with electric water heaters is a loss of power or a tripped limit switch.
Checking the power source and limit switch can help determine if this is the cause of the problem.
Follow these steps to check the power source and limit switch:

1. Ensure that the water heater is plugged into a working power outlet.
2. If the water heater is connected to a circuit breaker, check if the breaker is switched on.
3. If the power source is functioning properly, locate the limit switch on the water heater.
4. Reset the limit switch by pressing the reset button.
5. After resetting the limit switch, test the water heater to see if it’s working correctly.

Water Heater Maintenance And Care

Regular maintenance and care are crucial to ensure the optimal performance and longevity of your Reliance water heater. By following some simple steps, you can prevent potential issues and keep your water heater running smoothly.

Regular Cleaning And Maintenance

Regular cleaning and maintenance of your Reliance water heater are essential to remove sediment buildup and prevent corrosion. Sediment buildup can reduce the efficiency of your water heater and shorten its lifespan. To clean your water heater:

1. Turn off the power supply to the water heater.
2. Drain the water heater by connecting a hose to the drain valve and directing the water to a suitable drainage area.
3. Remove any sediment or debris from the drain valve and the tank.
4. Flush the tank by turning on the water supply for a few minutes to remove any remaining sediment.
5. Once the tank is clean, close the drain valve and refill the tank.

Regular cleaning will not only improve the efficiency of your water heater but also help extend its lifespan.

Checking For Signs Of Wear And Tear

Periodically checking for signs of wear and tear is crucial to catch any potential problems early on. Inspect the following components of your Reliance water heater:

• Check the pressure relief valve for any leaks or signs of malfunction.
• Inspect the anode rod for corrosion. If it’s heavily corroded, consider replacing it.
• Check the temperature and pressure gauge for accurate readings.
• Inspect the burner assembly for any signs of damage or soot accumulation.

By regularly inspecting these components, you can identify any issues and take appropriate action before they lead to more significant problems.

Replacing Faulty Parts

If you encounter any faulty or malfunctioning components during your maintenance checks, it’s important to replace them promptly. Ignoring faulty parts can lead to decreased performance and even potential hazards. Some common parts that may need replacement include:

Component	Replacement
Pressure relief valve	Replace if leaking or malfunctioning.
Thermostat	Replace if inaccurate or not functioning properly.
Anode rod	Replace if heavily corroded.
Burner assembly	Replace if damaged or soot accumulation is excessive.

By promptly replacing faulty parts, you can ensure the optimal performance and safety of your Reliance water heater.

When To Call A Professional

While some water heater issues can be resolved through simple troubleshooting, there are certain situations where it is best to call a professional. Attempting to fix complex or dangerous problems yourself can lead to further damage and even personal injury. To ensure the safety and functionality of your reliance water heater, it is important to know when it is time to seek professional help.

Complicated Issues

If you are facing a water heater problem that goes beyond basic troubleshooting, it is advisable to call a professional. Complicated issues can include leaks, strange noises, or inconsistent water temperature. These problems often require expertise to diagnose and fix, as they may indicate underlying mechanical or electrical issues. A professional plumber or technician will have the necessary skills and tools to identify the root cause and provide an effective solution.

Gas Leaks

If you suspect a gas leak in your reliance water heater, do not attempt any repairs yourself. Gas leaks are serious safety concerns that require immediate attention from a professional. The smell of gas, hissing sounds, or visible damage to the gas line are all signs of a potential leak. A professional can safely assess the situation, repair any damaged parts, and ensure proper ventilation to prevent any further risks.

Electrical Problems

Electrical problems with your reliance water heater should also prompt you to call a professional. Faulty wiring, blown fuses, or malfunctioning heating elements can cause issues with the performance and safety of your water heater. These problems require specialized knowledge and equipment to fix safely. A professional electrician or technician will be able to troubleshoot the electrical system of your water heater and make the necessary repairs or replacements.

Remember, when it comes to the health and functionality of your reliance water heater, it is always better to err on the side of caution and seek professional assistance. By calling a professional, you can avoid costly mistakes and ensure that your water heater is functioning efficiently and safely.

Frequently Asked Questions

Where Is The Reset Button On A Reliance Electric Water Heater?

The reset button on a Reliance electric water heater can typically be found near the thermostat or heating element. It may be labeled as a red button. Pressing this button can help reset the heater if it shuts off unexpectedly.

Why Does My Reliance Water Heater Keep Turning Off?

Your Reliance water heater may keep turning off due to a dirty thermopile or pilot light. Soot, dust, and other particles can accumulate and limit the flow of oxygen needed for the pilot light to stay lit. Clean these components to ensure proper functioning.

What Is The Life Expectancy Of A Reliance Water Heater?

The life expectancy of a Reliance water heater can vary depending on usage and maintenance. However, on average, a well-maintained Reliance water heater can last anywhere from 8 to 12 years. Regular maintenance and proper care can help extend its lifespan.

Why Is My Electric Water Heater Not Getting Hot?

Possible answer: If your electric water heater is not getting hot, it could be due to a lack of power, a tripped limit switch, or faulty heating elements. Check for power supply and reset any tripped switches. If the issue persists, you may need to replace the heating elements.

Where Is The Reset Button On A Reliance Electric Water Heater?

The reset button on a Reliance electric water heater is typically located near the thermostat or heating element. It may be a red button that needs to be pressed to reset the heater.

Conclusion

If you’re experiencing issues with your Reliance water heater, troubleshooting the problem can help you avoid costly repairs or replacements. By following the steps and tips mentioned in this blog post, you can easily identify and fix common problems like a pilot light that keeps going out or an electric water heater that isn’t getting hot.

Remember, if you’re unsure about any of the troubleshooting steps or don’t feel comfortable doing the work yourself, it’s always best to contact a professional for assistance. Keep your water heater running smoothly and efficiently with these troubleshooting techniques!