Philips Respironics Simplygo Troubleshooting: Quick Fixes

If you’re facing issues with your Philips Respironics Simplygo, check the power source and connections. Ensure the power cord is securely connected and the power source is functioning properly.

The Philips Respironics Simplygo is a reliable and convenient portable oxygen concentrator, but like any device, it may encounter issues from time to time. Troubleshooting these problems can be crucial for maintaining uninterrupted oxygen therapy. Whether it’s a beeping alarm, power loss, or other malfunctions, understanding how to identify and resolve these issues is essential.

In this guide, we’ll explore some common troubleshooting steps to help you address problems with your Philips Respironics Simplygo and ensure a smooth and reliable oxygen therapy experience.

Philips Respironics Simplygo Troubleshooting: Quick Fixes

Learn how to troubleshoot your Philips Respironics SimplyGo with our comprehensive guide. Discover easy fixes for common errors and ensure your oxygen concentrator is always in optimal working condition. Keep your device running smoothly and maintain peace of mind with our troubleshooting tips.

Common Symptoms Requiring Troubleshooting

When facing issues with your Philips Respironics SimplyGo, certain common symptoms may indicate the need for troubleshooting. These include error alarms, power failures, and performance fluctuations.

Safety Precautions Before Starting

Prior to initiating troubleshooting on your SimplyGo device, it is crucial to observe safety precautions. Ensure the device is powered off, unplugged, and isolated from oxygen sources. Always refer to the user manual for guidance.

Important Safety Steps:

  • Disconnect power source
  • Remove oxygen tubing
  • Allow device to cool down before handling

By following these safety measures, you can effectively address any issues with your Philips Respironics SimplyGo while minimizing risks.

Power Issues and Solutions: Philips Respironics Simplygo Troubleshooting

Philips Respironics Simplygo Troubleshooting

Having power-related problems with your Philips Respironics Simplygo can be frustrating, especially if you rely on it for oxygen therapy. Identifying and fixing power issues is crucial to ensure that your device functions properly. In this section, we’ll go over common power issues and solutions for the Philips Respironics Simplygo.

Identifying Power-Related Problems

If your Simplygo is not turning on, be sure to check the battery level or power source. If using a battery, ensure that it is charged and installed correctly. If using a power cord, ensure that it is plugged in securely to both the concentrator and the power source.

Another common power issue is the device beeping or flashing error messages. This can be caused by a lack of power or battery issues. If you’re using a portable oxygen concentrator with a battery, such as the Simplygo Mini, the alarm may sound if the battery drops below a certain percentage. Additionally, make sure the AC power cord is not damaged or frayed.

Ensuring Proper Power Connections

To ensure proper power connections, follow these steps:

  • Make sure the power cord is securely connected to both the concentrator and the power source.
  • Check the battery level and ensure it is charged and installed correctly.
  • If using an AC power cord, make sure it is not damaged or frayed.
  • Avoid using extension cords or power strips, as they can cause power fluctuations and damage to the device.

Power issues can be a common problem with the Philips Respironics Simplygo. By identifying and fixing power-related problems, you can ensure that your device functions properly and you can continue to receive the oxygen therapy you need. If you continue to experience power issues, it may be time to contact your healthcare provider or the manufacturer for further assistance.

Alarms And Beeping: Decoding The Signals

When using the Philips Respironics SimplyGo, it’s crucial to understand the various alarm codes and beeping signals it may produce. This knowledge can help you troubleshoot issues and ensure uninterrupted oxygen therapy. Let’s delve into the essential aspects of interpreting alarm codes and resolving beeping problems.

Interpreting Alarm Codes

Understanding the meaning behind the alarm codes on your Philips Respironics SimplyGo is vital for quick problem identification. Here’s a reference guide to interpret the most common alarm codes:

Alarm CodeMeaning
Alarm 100Battery is low and needs to be recharged or replaced.
Alarm 104High breath rate detected. Check if the user’s breathing pattern is within the normal range.
Alarm 105Low breath rate detected. Ensure the user is breathing adequately.

Resolving Beeping Issues

Beeping noises can indicate various issues with the SimplyGo. Here are some common steps to resolve beeping problems:

  • Check power source: Ensure the device is connected to a stable power supply. If using a battery, verify that it’s adequately charged.
  • Inspect filters: Dirty filters can trigger beeping. Clean or replace the filters as per the user manual.
  • Examine tubing: Check for any kinks or blockages in the tubing system, as these can lead to beeping alarms.
  • Battery status: If using a battery, monitor its charge level regularly and replace it if it consistently triggers low battery alarms.

By understanding and addressing the alarm codes and beeping signals of the Philips Respironics SimplyGo, users can ensure a seamless and uninterrupted oxygen therapy experience.

Philips Respironics Simplygo Troubleshooting: Quick Fixes

Battery Care And Management

Proper battery care and management are essential to ensure the reliable performance of your Philips Respironics SimplyGo. Understanding how to check battery health, cycle, and replace batteries is crucial for uninterrupted oxygen therapy.

Checking Battery Health

Regularly assessing the health of your SimplyGo’s batteries is vital for optimal performance. Use the following guidelines to monitor the battery health:

  • Inspect the battery for physical damage or signs of wear.
  • Check the battery charge level indicator on the device.
  • Utilize the battery’s diagnostic feature, if available, to assess its health.

Cycling And Replacing Batteries

Proper cycling and timely replacement of batteries are essential for maintaining the efficiency of your Philips Respironics SimplyGo. Here’s what you need to know:

  • Follow the recommended battery cycling procedure provided in the user manual.
  • Replace the batteries according to the manufacturer’s specified interval or when the battery health deteriorates.
  • Ensure that the replacement batteries are compatible and meet the device’s power requirements.

Display And Control Functions

When it comes to the Philips Respironics SimplyGo, understanding the display and control functions is crucial for troubleshooting potential issues. The device’s display and control settings allow users to monitor and adjust various parameters, ensuring optimal performance. In this section, we will explore common troubleshooting steps related to the display and control functions.

Troubleshooting Dark Or Unresponsive Screens

If the screen on your Philips Respironics SimplyGo appears dark or unresponsive, there are several steps you can take to address this issue. Start by checking the power source and ensuring that the device is properly connected to a functional outlet. If the screen remains unresponsive, try adjusting the brightness settings by navigating to the display menu. If the issue persists, consider performing a hard reset by following the manufacturer’s guidelines.

Adjusting Control Settings

Properly adjusting the control settings is essential for ensuring the Philips Respironics SimplyGo functions optimally. Start by reviewing the user manual to understand the various control settings and their impact on the device’s operation. If you encounter any issues with the control settings, such as unresponsiveness or erratic behavior, consider recalibrating the controls or performing a firmware update as recommended by the manufacturer. Additionally, ensure that the device’s software is up to date to prevent potential control-related issues.

Flow And Delivery Problems

When it comes to using the Philips Respironics SimplyGo, encountering flow and delivery problems can be frustrating. Whether it’s inconsistent flow or issues with delivery, troubleshooting is essential to ensure uninterrupted oxygen therapy. Let’s delve into some common flow and delivery problems and how to address them.

Assessing Flow Inconsistencies

Inconsistent flow can disrupt the effectiveness of oxygen therapy. It’s crucial to assess the flow of the SimplyGo to identify any irregularities. Using a flow meter, monitor the oxygen output to determine if it matches the prescribed rate. If discrepancies are detected, it’s advisable to seek professional assistance to calibrate the device.

Fixing Kinked Tubing

Kinked tubing can impede the smooth delivery of oxygen, leading to inadequate therapy. Regularly inspect the tubing for any kinks or bends that may restrict the flow. Carefully straighten out any kinks to ensure a clear path for oxygen delivery. Additionally, ensure that the tubing is properly connected and secured to prevent any disruptions in the oxygen supply.

Cleaning And Maintenance Routines

Maintaining your Philips Respironics SimplyGo is vital for optimal performance. Regularly clean the exterior, store properly, and troubleshoot any error alarms promptly to ensure seamless operation. Monthly maintenance checks and following manufacturer guidelines will help extend the lifespan of your device.

Cleaning and Maintenance Routines are an essential part of owning a Philips Respironics Simplygo. Regular cleaning and maintenance can extend the life of your device and ensure optimal performance. In this section, we will discuss some tips and guidelines for cleaning and maintaining your Simplygo concentrator.

Exterior Cleaning Tips

To maintain the exterior of your Simplygo concentrator, follow these steps:

  • Wipe down the outside of the device with a soft, damp cloth
  • Avoid using harsh chemicals or abrasive materials to clean the concentrator
  • Do not submerge the device in water or expose it to extreme temperatures

Monthly Maintenance Checklist

Performing monthly maintenance on your Simplygo concentrator can prevent future issues and ensure that the device is functioning correctly. Here is a checklist of things to do each month:

  • Inspect the device for any visible damage or wear
  • Clean the outside of the concentrator as described above
  • Check the power cord and connections for any fraying or damage
  • Run the device on AC power for at least one hour to maintain the battery
  • Check the pulse oximeter to ensure it is functioning correctly

By following these monthly maintenance tasks, you can ensure the longevity of your Simplygo concentrator and avoid any future problems.

In conclusion, regular cleaning and maintenance are vital for the proper functioning of your Philips Respironics Simplygo. Ensure that you clean the exterior of the device as directed and perform monthly maintenance tasks to keep your device in excellent condition. By following these simple steps, you can avoid any issues and extend the life of your concentrator.

Humidifier Bottle Attachment

One essential component of the Philips Respironics SimplyGo is the humidifier bottle attachment. This attachment helps to add moisture to the air being delivered, making the breathing experience more comfortable for users.

Connecting The Humidifier Bottle

To connect the humidifier bottle, follow these simple steps:

  • Ensure the SimplyGo device is turned off and unplugged.
  • Locate the humidifier bottle attachment port on the device.
  • Insert the humidifier bottle into the attachment port securely.
  • Make sure the bottle is filled with distilled water to the indicated level.
  • Turn on the SimplyGo device and adjust the settings as needed.

Troubleshooting Humidity Issues

If you encounter humidity issues with the humidifier bottle attachment, consider the following troubleshooting tips:

  • Check the humidifier bottle for any leaks or cracks.
  • Ensure the bottle is filled with distilled water and not exceeding the maximum level.
  • Verify that the attachment port is securely connected to the device.
  • Clean the humidifier bottle regularly to prevent clogs or blockages.
  • Consult the user manual for specific troubleshooting steps related to humidity settings.

Advanced Resets And Service

When facing persistent issues with your Philips Respironics SimplyGo, advanced resets and contacting customer service may be necessary steps to resolve the problem effectively.

Performing A Hard Reset

In case of unresponsive behavior or error alerts, performing a hard reset on your SimplyGo can often rectify the issue. Follow these steps:

  • Turn off the device and remove any power source.
  • Wait for at least 30 seconds before powering the device back on.
  • If the problem persists, consult the user manual for specific reset instructions.

When To Contact Customer Service

If the troubleshooting steps and hard reset do not resolve the issue, it may be time to reach out to customer service for further assistance. Here are some scenarios when contacting customer service is recommended:

  • Continual error alerts despite troubleshooting attempts.
  • Physical damage to the device.
  • Issues with battery performance or charging.

Remember, customer service representatives are trained to assist with technical problems and can provide guidance on the next steps to take to ensure your SimplyGo functions optimally.

Travel Tips For Simplygo Users

Traveling with your Philips Respironics SimplyGo can be made hassle-free by following some simple tips and tricks. Below are some travel tips for SimplyGo users to ensure a smooth journey with your portable oxygen concentrator.

Preparing Your Device For Travel

  • Ensure your SimplyGo is fully charged before leaving.
  • Carry extra batteries for longer journeys.
  • Keep your device and accessories in a protective case for safety.

Using Simplygo On-the-go

  • Wear your device with the carrying case or backpack for hands-free use.
  • Regularly check the battery status to avoid running out of power.
  • Follow the user manual for troubleshooting common issues while traveling.

By following these travel tips, SimplyGo users can enjoy peace of mind while on the move with their portable oxygen concentrator.

Concluding Advice For Optimal Performance

For optimal performance with your Philips Respironics SimplyGo, ensure regular maintenance checks, handle the device with care, and troubleshoot error alarms promptly. Keep the concentrator clean, check power sources, and cycle batteries regularly to avoid disruptions in oxygen supply.

Best Practices For Longevity

  • Regular Maintenance: Ensure routine cleaning and maintenance of the SimplyGo unit to prevent the buildup of dust and debris, which can impact its performance.
  • Proper Storage: Store the unit in a clean, dry area to prevent damage from environmental factors, and always use the carrying case or protective cover when transporting the device.
  • Battery Care: Follow the manufacturer’s guidelines for charging and discharging the battery to prolong its lifespan, and avoid exposing it to extreme temperatures.

Final Checklist For Reliable Operation

  • Check Power Sources: Ensure the power cord is securely connected to both the unit and the power source, and verify that the battery is adequately charged for portable use.
  • Inspect Tubing: Regularly examine the tubing for any kinks or blockages that could impede the flow of oxygen, and address any issues promptly.
  • Review Error Alarms: Familiarize yourself with the meaning of the different alarm codes and troubleshoot any issues as per the manufacturer’s instructions.

Frequently Asked Questions

How Do You Reset A Respironics Oxygen Concentrator?

To reset a Respironics oxygen concentrator, first turn off the device and unplug it from the power source. Wait for at least 30 seconds, then plug the concentrator back in and turn it on. The reset process should be complete.

It’s important to follow the manufacturer’s instructions and consult a healthcare professional if you have any concerns or questions.

Why Is My Philips Simply Go Beeping?

The Philips SimplyGo may beep due to low battery. Check and recharge the battery to resolve the issue.

How To Do A Hard Reset Of Portable Oxygen Concentrator?

To perform a hard reset on a portable oxygen concentrator, follow these steps:

  • Disconnect the power source.
  • Remove the battery.
  • Wait for 15 minutes.
  • Reconnect the battery and power source.
  • Turn on the concentrator. This should reset the device.

How Do I Reset My Inogen Oxygen Concentrator?

To reset your Inogen oxygen concentrator, first turn it off, then unplug it. Wait for 5 minutes, then plug it back in and turn it on.


Troubleshooting the Philips Respironics SimplyGo is essential for optimal performance. Regular maintenance, checking power sources, and addressing error alarms are key steps. By following these guidelines, you can ensure your device functions efficiently and provides the necessary oxygen support.

Leave a Comment